Refund policy

At KHAAMEE, we ensure to adhere to the highest quality standards. However, we understand that sometimes returns or exchanges are necessary. Return/replacement can only be initiated if the eligibility criteria's are met. Please review our return and refund policy below:

Return Eligibility:
The items are eligible for return only if
- The issue is reported within 48hrs of the delivery.
- Provided with the opening video (uninterrupted) of the package along with detailed photos of the damage.

Replacement:
All or any replacement including size related will be strictly based on the stock availability of the product.

Non-Returnable Items:
The following items are not eligible for return or exchange:
- Items on Sale or clearance.
- Used, washed or altered products.
- Gift cards.

Refund: 
Refunds will only be in form of exchange (based on availability) or store credit. No cash refund is provided.

Return Process:
To initiate a return, please follow these steps:
1. Contact Us: Email our customer support at <&&&&&&&&&&&&&&> with your order number and reason for the return, opening video and photos of the damaged item.
2. Approval: Once your return is approved, our team will contact you with return instructions and a shipping address.
3. Ship the Item: You are responsible for the shipping costs of returning your item. We recommend using a track